Tellucare supervision

Ordering, installing and onboarding of cameras

• Order, delivery and config of cameras
• Mount, adjust and test camera end-to-end on site
• How to add and remove camera from equipment group
• How to add and remove camera from a service recipient

Planned supervision

• How to configure planned supervision
• Best practices for using Live Privacy Shield
• Step by step buide for Live Privacy Shield

Event based supervision (Camera)

• Step by step guide for Object Analytics
• Step by step guide for Fence Guard
• Step by step guide for Video Motion Detection
• Best practices for using Object Analytics
• Best practices for using Fence Guard
• Best practices for using Video Motion Detection

Event based supervision (Sensor)

• Add 'Sensor based supervision' for a care receiver
• Step by step guide for door sensor
• Best practices for using bed sensor
• Best practices for using PIR II door sensor
• Best practices for using Smile Fall

Continuous supervision

• Step by step guide for continuous supervision

Configuration and troubleshooting

• Camera architecture in Tellucare
• Camera troubleshooting and testing guide
• Technical alarms
• Adding an Azure AD Enterprise Application in TelluCare
• Troubleshooting camera supervision
• How to temporarily deactivate camera
• How to configure and edit camera availability times
• Network requirements and firewall configuration for Tellucare supervision